Privacy Policy

At Sjöbergs Workbenches AB, we care about your personal privacy and we always strive to protect your personal data in the best possible way. In this privacy policy, you can read about how we collect and use your personal data.

  1. Data Controller
    Sjöbergs Workbenches AB, Reg. No. 556085-1825, Fabriksgatan 1, 576 95 Stockaryd, Sweden, is the data controller for the personal data we process.

  2. Processing in connection with purchases

Which personal data we process
We process your name, email address, telephone number, address, payment information and information regarding the products you order when you make a purchase as a consumer on sjobergs.se. If you place an order as a representative for a corporate customer, we also process address and invoicing details of your employer and, when applicable, login details for the company account on sjobergs.se.

Why we process your data and legal basis
We process your data in order to handle your order, deliver your products, fulfill warranty obligations and provide customer service. For consumer purchases, the processing is necessary to fulfill the contract relating to your order and delivery. For purchases made on behalf of your employer, we base the processing on our legitimate interest in fulfilling our contractual obligations towards your employer. We also process data as required to comply with legal accounting obligations.

We may use your contact details to send marketing regarding similar products, provided that you did not object at the time of purchase. This processing is based on a legitimate interest in marketing our products. You are welcome to contact us for more information regarding our legitimate interest assessment.

Who has access to your personal data
Your data will be processed by Sjöbergs Workbenches AB. Data may be shared with payment and logistics partners in order to fulfill our agreement with you or your employer. Personal data may also be processed by service providers acting as data processors on our behalf, such as IT service suppliers. We have agreements in place that regulate how these partners may handle personal data in accordance with applicable legislation.

How long we store your personal data
We store personal data for up to 10 years after purchase in order to fulfill obligations under consumer protection laws, including warranty and claims handling. For representatives of corporate customers, data is stored for 10 years according to the general limitation period. Data required under accounting laws is stored for seven years.

Klarna
If you choose to use Klarna’s payment services, we may share contact and order details with Klarna so they can assess which payment options are available and tailor them for you. Klarna processes this data in accordance with their own privacy notice.

  1. Processing in connection with newsletter subscriptions or other contact

Which personal data we process
We process your name, email address and other contact details when you subscribe to a newsletter, request information or otherwise contact us. If you represent a corporate customer, supplier or partner, we process your contact details within that business relationship.

Why we process your data and legal basis
If you have requested marketing material, we process your data based on your consent. You may withdraw your consent at any time.
If processing takes place after a purchase, it is based on a legitimate interest in maintaining communication with you.
For business-related contacts, processing is based on our legitimate interest in managing the business relationship.
If you contact us for other reasons, we process your data to help you with the specific matter, based on a legitimate interest.

Who has access
Your data may be processed by IT service providers acting as data processors under agreement.

How long we store your personal data
Newsletter data is stored as long as you remain subscribed. Other data based on legitimate interest is stored for up to 12 months after the last relevant interaction or as long as the purpose remains, for example while you represent a customer or supplier.

  1. Processing when cookies are used on our website
    When you visit our website, personal data may be processed depending on your browser settings and your cookie preferences. Information about our use of cookies is available in our Cookie Policy and via the cookie symbol in the lower left corner of each page.

We may process your IP address, device information and usage data.
Processing based on functional, analytical or marketing cookies is carried out with your consent when required. You may withdraw or change your consent at any time via the cookie symbol.

  1. Processing in connection with visits to our social media channels
    We are responsible for personal data that we publish in our channels on Facebook, Instagram and YouTube. We also process personal data that you choose to share in comments or interactions. We may remove inappropriate or offensive content.

The processing is based on our legitimate interest in providing marketing and information about our business and products. You can choose to stop following or hide our posts at any time.

Data may be shared with each social media platform and with service partners providing marketing support. Interactions may result in transfers to third countries (e.g., the United States). See section 6 for more information.

Data that you post remains until you remove it or we delete it.

  1. Transfer of personal data outside the EU/EEA
    If personal data is transferred to a country outside the EU/EEA, we ensure that appropriate safeguards are in place, such as adequacy decisions or Standard Contractual Clauses (SCCs). Contact us if you would like more information.

  2. Your rights
    You have the right to:
    – Object to processing for marketing purposes or processing based on legitimate interest
    – Request access to the personal data we hold about you
    – Request correction of incorrect information
    – Request deletion or restriction of processing
    – Request data portability where applicable
    – File a complaint with the Swedish Authority for Privacy Protection (IMY)

  3. Contact
    If you have questions or wish to exercise your rights, contact us:

Customer Service
Phone: +46 382-257 00
Email: office@sjobergs.se